Accessibility Screen-Reader Guide, Feedback, and Issue Reporting

Explore Careers @ Launch

Salesforce Solution & Delivery Principal

Chicago, IL 60611

Posted: 10/29/2024 Job Number: 622959 Country: Remote Work?: On-Site

Job Description

Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!

We have great leadership opportunities here at Launch as we build and scale our Salesforce Studio. As the Solutions and Delivery Discipline Leader within our Salesforce practice, you will play a pivotal role in scaling our business --- driving client solutions, overseeing project delivery, supporting pre-sales activities and building tools, assets and accelerators. Your role will involve providing strategic leadership, building our teams, solutioning, managing client relationships, and ensuring the successful execution of Salesforce projects. You will be a key player in shaping our Salesforce offerings, fostering strong client partnerships, and contributing to the commercial success of our Salesforce practice.

Responsibilities Include:
Leadership & Client Engagement:
  • Work with Launch’s Industry BU’s and Sales teams to drive client specific solutions and capabilities to address customer needs and provides quantitative benefits.
  • Lead and mentor teams focused on Salesforce delivery, fostering a culture of client-centric excellence and continuous improvement.
  • Serve as the primary point of contact for clients, ensuring their Salesforce needs are understood and met with innovative solutions.
  • Help build, scale, and lead our Salesforce delivery and implementation arm of our business.
Sales Support & Business Development:
  • Understand client business needs and then translate those into Salesforce Programs and Solutions with intentional focus on business outcomes and benefits.
  • Help lead pre-sales activities, including solutioning, client presentations, proposal development, and responding to RFPs for Salesforce projects.
  • Work closely with the sales team to identify opportunities for expanding Salesforce services and offerings and new or existing customers.
  • Develop and promote Salesforce delivery accelerators and industry-specific assets to enhance our market offerings.
Project Leadership:
  • Oversee the end-to-end delivery of Salesforce projects, ensuring they meet client expectations, budgets, and timelines.
  • Collaborate with cross-functional teams to define project requirements, delivery timelines, and resource allocation.
  • Ensure that projects are delivered with a focus on quality, efficiency, and client satisfaction.
Commercial Management:
  • Manage project budgets, ensuring profitability and alignment with financial targets.
  • Collaborate with leadership to develop pricing strategies and sales forecasts for Salesforce engagements.
  • Monitor project financials, making adjustments as needed to meet commercial objectives.
  • Provide regular updates on project status, risks, and financial performance to senior management.
Stakeholder Engagement:
  • Engage with internal and external stakeholders to ensure Salesforce solutions align with business objectives and deliver value.
  • Present project updates, insights, and strategic recommendations to both technical and non-technical stakeholders.
  • Foster strong working relationships with partners, vendors, and other key stakeholders to support project success.
Solution Ownership:
  • Own sales and delivery solutions - Drives conversations with our customer’s technology teams and business stakeholders to connect desired outcomes directly to Salesforce solution implementations using leading practices
  • Own solution direction and project outcomes for client delivery -  help provide detailed level of effort estimates for proposed solutions based on RFPs, client conversations, or partner asks. Articulate the benefits and risks to a solution’s feasibility and functionality.
  • Provide hands-on, expert-level technical assistance to developers
  • Support Internal Capability Development and Studio buildout - Helps experiment with, pilot, and scale new Salesforce and partner offerings
  • Coach and mentor junior technical and functional team members and help interview candidates to join our growing team
  • Help drive utilization and revenue outcomes for the capability
  • Drive Brand Development - Demonstrate thought leadership through publishing, public speaking and client presentations 
Skill Development & Team Leadership:
  • Foster a culture of continuous learning and professional growth within the Salesforce delivery team.
  • Stay updated on Salesforce industry trends, emerging technologies, and best practices in delivery management.
  • Mentor and develop team members, ensuring they have the skills and support needed to succeed in their roles.
Preferred Qualifications:
  • Proven experience (10+ years) in project delivery and client engagement within a Salesforce and consulting environment.
  • Deep understanding of the Salesforce ecosystem, tools, technologies and proven ability to help sell, solution and deliver across clients.
  • Knowledge and working knowledge of Salesforce product suite including Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Mulesoft, Platform, & App Exchange.
  • Extensive experience of shaping, leading and delivering complex E2E Salesforce client programs with clear focus on outcomes and benefits
  • Ability to understand the latest Salesforce roadmap and enhancement capabilities to grow our teams and apply to client’s existing footprint, new opportunities and engagements.
  • Strong experience in leading pre-sales activities, client presentations, and business development efforts.
  • Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
  • Strong commercial acumen with experience in managing project budgets and financial performance.
  • Proven leadership skills with the ability to mentor and develop a high-performing team.
  • Bachelor’s or Master's degree in business, Information Technology, or a related field. 
Compensation & Benefits:
  • As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $175,000 - $205,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Chicago, IL

Unlock your potential in the bustling job market around Chicago, Illinois! Dive into a world of endless possibilities and growth opportunities in the Windy City and its vibrant suburbs. From iconic landmarks like the Willis Tower and Navy Pier to the world-class cuisine of deep-dish pizza and Chicago-style hot dogs, this area is rich in culture and charm. Immerse yourself in the thriving arts scene at the Art Institute of Chicago or enjoy a night out at the renowned Second City comedy club. With top-notch theaters, professional sports teams like the Cubs and the Bears, and lush green spaces like Millennium Park, Chicago offers an unbeatable lifestyle for career-driven individuals. Explore our job listings today and discover why Chicago is the perfect place to kickstart your career journey!

Core values behaviors

Heading

This is some text inside of a div block.

Heading

This is some text inside of a div block.

Heading

This is some text inside of a div block.

Diversity, Equity, & Inclusion

Part of our mission to empower everyone to create for the web is ensuring that starts with our team. We re committed to building a diverse, equitable, and inclusive workplace that reflects the world we re building for.

Remote, together

We re headquartered in Chicago but more than half of our team is remote, working from places like Australia, Lebanon, Poland, Canada, and more. And we work hard to make sure everyone feels involved.

Wellness and Benefits

As part of our pursuit to lead impactful, fulfilling lives, we take benefits pretty seriously.

Not only do we offer truly fair and competitive compensation, but we cover 100% of your insurance, give you extra money each month to do more of the things you love, and set you up with the home office of your dreams.

Can I trial Webflow before paying?

Sure! You can test out Webflow on our free plan where you can experiment with 2 projects. Your unhosted projects will have a two-page limit, but you can purchase a site plan on a per-project basis to unlock up to 100 static pages and additional CMS pages.

What is a project?

A project is a website that you build in Webflow. You can publish projects to a webflow.io staging subdomain for free, export the code on a paid plan, or add a site plan to connect your custom domain and unlock hosting features.

What can I white label?

Pro accounts can add their own logo to Client Billing forms and the Editor. Pro accounts can also remove references to Webflow in the source code and form submission emails, and hide the Webflow badge from their staging sites.

How much traffic can the hosting handle?

Webflow hosting scales automatically to handle millions of concurrent visits. All site plans serve sites through our Amazon's Cloudfront CDN and accelerated using Fastly, loading sites in milliseconds.

What kind of support does Webflow provide?

We offer fast email support to paid accounts and prioritized help for team accounts. Community support (forum.webflow.com) is available to free accounts.

How long does it take to learn Webflow?

If you're new to building websites, our video tutorials will get up and running quickly. If you already know concepts behind CSS and the box model, you will feel at home in Webflow.

Submit your resume

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Launch Internships

Applications are closed for 2022 Internships - please check back in Jan 2023 or follow us for updates.

For more information on internship opportunities, please visit our interns page.

internship details
Group using sticky notes in a meeting
Launch Consulting Logo
Locations